Disclaimers & Service Policies
Integrity Mobile Notary and Courier Services
Mobile Service and Convenience, Delivered.
1. Mobile Travel Fee
A travel fee of $0.76 per mile applies to mobile service appointments. Travel charges are calculated using the applicable driving distance between the service starting point and the customer's requested destination. The travel fee will be calculated and communicated before service begins. Travel fees are separate from notarial act fees and courier service charges.
2. Texas Notary Fees
Notarial act fees are separate from travel fees and other service charges and will be charged in accordance with applicable Texas law, including Texas Government Code, Chapter 406, and applicable Texas Administrative Code provisions. Customers will be informed of applicable fees before service. No notarial act will be performed unless legal requirements are satisfied.
3. Appointment and Scheduling Policy
Appointments must be scheduled through the online booking system. Phone calls are for inquiries and assistance; appointments are not booked by phone. Customers must review appointment details and provide accurate location and contact information. Changes or cancellations should be communicated as soon as possible.
4. Waiting Time and No-Show Policy
A 10-minute grace period applies. Minutes 0–10: grace period. Minutes 11–29: a $20 late fee may apply. At 30 minutes: the appointment may be treated as a no-show, a $25 no-show fee may apply, and the provider may leave. Repeated no-shows may result in additional fees or booking restrictions.
5. Payment Policy
Customers must provide an accepted payment method and authorize applicable charges through the designated payment process. Integrity Mobile Notary and Courier Services does not accept cash. No transactions are conducted inside the business owner's home. Customers should review the service price, travel fee, and additional charges before authorizing payment. Do not submit full payment-card numbers through general contact forms.
6. Courier Services and Final Charges
Courier pricing may depend on mileage, package dimensions, weight, and requested service. The final charge may differ from an initial estimate if actual measurements, weight, or delivery requirements differ. Any additional balance will be communicated before collection. Proof of delivery is provided subject to applicable circumstances.
7. Discounts and Promotions
Eligible military veterans receive a 20% discount on services, subject to verification. Eligible courier customers may receive a 10% birthday discount after verification. Courier loyalty rewards may provide 20% off after 10 qualifying mailings, subject to program terms. Discounts and rewards do not override legally established notarial fees or excluded charges and cannot be combined unless permitted.
8. Customer Information and Communications
Customers are responsible for accurate contact and service information. Customer information will be used to manage appointments, provide services, process payments, maintain business records, and communicate about transactions, subject to the applicable Privacy Policy.
9. Service Limitations
Notarial services are performed only when permitted by Texas law and when identification, personal appearance, willingness, awareness, and document requirements are satisfied. A notary does not provide legal advice, choose legal documents, or guarantee the legal effect of a document. Courier services are subject to agreed terms, applicable laws, package requirements, and delivery conditions.
10. Customer Acknowledgment
By booking a service, customers acknowledge the opportunity to review the service description, pricing, travel fee, payment terms, cancellation and no-show policy, and other relevant policies. Customers must affirmatively acknowledge required disclosures during booking before proceeding.
Questions? Contact Integrity Mobile Notary and Courier Services through the contact options listed on the website.
This page provides general business service terms and is not legal advice. Policies and fees must be applied consistently with applicable law.